Privacy Policy

MultiForge Lab We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect and how we use it.

Information We Collect

We collect only the information necessary to operate our business and fulfill orders. This may include:

  • Name

  • Email address

  • Shipping address

If you choose to sign up for our newsletter, we will use your name and email address for that purpose.

When you visit our website, basic technical information may be collected automatically. This may include your IP address, browser type, and general site activity. This information is collected through our hosting provider and helps with site functionality, security, and performance.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Send newsletters (only if you opt in)

  • Maintain and improve website functionality and security

We do not sell or rent your personal information to third parties.

Payments

All payments are processed securely through third-party providers such as Stripe and PayPal.

We do not store or have access to your full payment information, such as credit card numbers.

Cookies and Tracking

Our website may use cookies or similar technologies provided by our hosting platform and third-party services to ensure the site functions properly and to improve performance.

These may include basic session cookies and limited analytics data. We do not use cookies to personally identify you.

By using our website, you agree to the use of these technologies.

Data Sharing

We only share your information when necessary to operate our business, such as:

  • Payment processors (Stripe, PayPal)

  • Shipping carriers (to deliver your order)

  • Hosting provider (Hostinger) for website functionality and security

We do not share your information for marketing or resale purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our website is hosted by a third-party provider (Hostinger), which implements its own security measures to protect data. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide customer support, and comply with legal or business obligations.

Your Choices

You may:

  • Opt out of marketing emails at any time using the unsubscribe link

  • Contact us to request access to or deletion of your personal information

We will make reasonable efforts to honor such requests where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

jason@multiforgelab.com